About AstroCounseling :
1. What is AstroCounseling?
AstroCounseling is a new subscription service launched by Astrolife.com, which gives you the opportunity to directly post unlimited questions to the expert for the subscription period, and receive response to your queries from the expert. As the name suggests, it is Astrology based counseling by experts on the web.
2. How does AstroCounseling work?
You can subscribe to AstroCounseling, by placing an order for the Expert service you would like, just like you place an order for any other report or service on the site.
Once the order is confirmed, you will have to go to the AstroCounseling section (www.astrolife.com/ask)
. You will be able to start submitting queries after logging into your account on the site. You can continue to ask questions and solve your issues by receiving counseling from the expert astrologer. The subscriptions are segregated category-wise and expert-wise, so that you can choose the service most suited to your requirement.
3. Can I try using it, before the actual subscription?
Since we are making such a comprehensive service available to you at such an affordable cost, we would not be able to give you a trial offer. However, in case you are unhappy with the service, we offer a money back guarantee. So, if you are not happy with the service, you will have to notify us within 7 days, and we will arrange for a refund.
Subscription details :
4. How can I subscribe for the service?
Just like you order for any service, you will have to login and place an order for the Expert whose counseling service you would like to seek.
5. How will the subscription period be calculated?
The subscription will start from the day you post the first query, and not on the date when you have placed the order.
6. Can I subscribe for the service of two experts at the same time?
Yes. You can subscribe to the services of as many ever experts as you wish. All your queries will be visible to you on the page.
How to interact with the experts :
7. Can I use the same login details as Astrolife.com for logging into AstroCounseling?
Yes. The moment you login to the site Astrolife.com, you will be able to access the AstroCounseling service either through the Expert section or My Account page.
8. How soon will my queries be addressed?
The first query requires a detailed study of your chart and could take upto 48 hours. The subsequent questions will be responded in 24 hours or less.
9. Can I also ask questions about my family members and friends?
You can subscribe to different services for your family members. Just like in case of reports, you will have to select the user for whom you would like to avail the service. The birth chart and details of that person will be reflected to the expert, and he will answer the queries based on the analysis of that birth chart.
10. Can my questions pertain to any area of life?
Your question will have to be based on the area of life which the service caters to. For example, if you have opted for Career and Business by Bhaskar Jyotish, your questions will have to revolve around this area of life, and not love and marriage.
11. In what way is this service better than the reports?
We have launched this service so that you can get personalized counseling from experts. This is with an aim to answer all your queries which may have been unaddressed in reports.
12. What if I am not satisfied with the AstroCounseling service?
We have made every attempt to make sure that this service answers all your queries. However, if you are still dissatisfied due to some reason, we will refund your subscription amount in full, if you notify us within 7 days of the subscription.